ARI registry connection

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: ARI registry connection

Feb 21, 01:56 UTC
Resolved - Our engineering team was able to identify an out-of-date configuration, corrected it and restarted the service to pick up a new configuration. All connections to the ARI registry have been restored at the moment.

Incident Start Time: 02-20-2021 22:03:00 UTC
Incident End Time:02-21-2021 01:34:00 UTC
Total Duration:3 hour and 31 minutes

Feb 21, 01:29 UTC
Update - The registry has confirmed that they are not experiencing any issues at their end. We have engaged our engineering team to further investigate the issue.

Feb 21, 00:04 UTC
Update - We are currently experiencing an issue preventing new orders for .ARI registrations. We are investigating further with the registry and will provide updates as they become available.

Feb 20, 23:40 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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