Delays in Contacts Creation, Updation and Deletion

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jun 23, 02:34 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue related to delays in contacts creation, deletion and updation has been resolved. All services are now operating normally at this time.

Jun 23, 01:55 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Jun 23, 01:37 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.

Jun 23, 01:04 PDT
Investigating - Starting around 22:30 PT on June 22 2024, our engineers began investigating an issue related to delays in contacts creation, deletion and updation. Users may experience delays in creating, updating or deleting contacts. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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