[RBX][Storage] – Object Storage Latency/Errors

Original incident notification from OVH Data Center

Affected Service: [RBX][Storage] - Object Storage Latency/Errors

Aug 11, 16:53 UTC
Resolved - Start time : 11/08/2023 08:45 UTC
End Time : 11/08/2023 16:00 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.

Aug 11, 09:53 UTC
Identified - Our technical teams identified the problem causing the incident and are currently implementing a fix.

Aug 11, 09:31 UTC
Investigating - Start time : 11/08/2023 08:45 UTC
Service impact : Latency and errors 500 and 503 are being encountered by customers
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

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