Service Disruption: Possible 500 or Connection Timeout Errors

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Feb 4, 08:37 PST
Resolved - Our engineers became aware of an issue that occurred between 8:15 to 8:22 MT that may have resulted in a small subset of customers experiencing 500 errors or timeouts with mail send. In addition a subset of recipients may have experienced timeouts when clicking links. Links and mail send should now be working now without issues. We apologize for any inconvenience and thank you for your patience.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

Leave a Reply