Technical Incident – Engagement Stats Delay

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Mar 22, 12:00 PDT
Resolved - Between 1:00-1:30 PM PST, our engineers determined that engagement statistics (open/click tracking) for mail send were delayed. This has since been mitigated. Mail send was not impacted. Apologies for the inconvenience.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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