Technical Incident: Inbound Parse Delays

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

May 19, 17:29 PDT
Resolved - After monitoring, we can confirm that the cause of the disruption has been fixed. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience. Please contact our Support team at https://support.sendgrid.com with any questions.

May 19, 16:37 PDT
Monitoring - Our engineering team has located the issue and put in a fix. We are currently monitoring the performance of our system. We apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any questions.

May 19, 12:47 PDT
Investigating - We are currently looking into delays with inbound parse. We apologize for any inconvenience this is causing. Please reach out to our Support team at https://support.sendgrid.com if you have any questions.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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