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Apple iOS Profiles (Adding eMail) Print

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Your account has an option to enable auto configuration of email and notes on Apple iPhones and OSX Computers;
This auto configuration can be accessed in your email settings on our control panel;

This auto configuration can be accessed in your email settings on your cloud hosting control panel;

To install a profile go to your control panel. By default it will be yourdomain.com/cpanel ( replace yourdomain.com with your actual domain name )

Once inside; Scroll down to Email -> Email Accounts

Step 1 scroll down to emails

You can create a new account and generate a secure password (recommended) also note that password strenght requires a minimum of 75% secure.

Step 2 Create a new user

You should see a list of emails; find the email you wish to create an automatic profile for; on the right click Configure Mail Client

Step 3 - Find Existing Accounts

At the top under Applications you'll find "iOS for iPhone/iPad/iPod and MacOS® Mail.app® for Mountain Lion (10.8+)"

Step 4 - Select IMAP over SSL/TLS

Click on IMAP over SSL/TLS  and it will download a file with a name simialr to account@youdomain Secure Email Setup.mobileconfig

Step 5 - Download mobileconfig
You can send this file to any iOS device, but remember that its specific to the email account selected. (iDrive and SMS are won't open the file correctly; email it to yourself usign another email)

After the file it opened; your device will ask you for a PASSWORD or PIN CODE this is your phones / tablets and not your email password.
The next password you have to enter is for your actual email, we suggest you when you email yourself the .mobileconfig file to include your password then copy paste it into the prompt.

When thats done; you should start seeing emails entereing (assuming you have any) and you can now send and receive emails.

If you already have a profile for that account setup; it should update itself with the new settings; if not follow the guide below to remove the profile manually.

To remove a configuration profile in iOS:

  1. On your iOS device, open Settings > General.
  2. Scroll to the bottom and open Profiles. If you do not see a "Profiles" section, you do not have a configuration profile installed.
  3. In the "Profiles" section, select the profile you wish to remove and tap Delete Profile. If you have a passcode for your device, you will be prompted to enter it. Then tap Delete.

To remove a configuration profile in Mac OS X:

  1. From the Apple menu, select System Preferences....
  2. From the View menu in System Preferences, select Profiles.

    Profiles won't be visible until you have at least one profile installed.

  3. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

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