Cluster A – Hosted Email Service Outage – Receiving

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Hosted Email Service Outage - Receiving

Jun 7, 22:49 UTC
Resolved - All-clear and sorry about this! Please do let us know if you notice anything else unusual.

Incident Start Time: 06-07-2021 19:08:00 UTC
Incident End Time: 06-07-2021 22:30:00 UTC
Total Duration: 3 hours and 22 minutes

Jun 7, 22:03 UTC
Identified - Our backend team has completed the migration, and it is currently being monitored to ensure there are no further delays.

Jun 7, 20:51 UTC
Update - Our engineering team is conducting backend migrations to mitigate the delays. This process is expected to take 1 hour. We will post updates as soon as we receive new information or in 60 minutes.

Your patience is greatly appreciated.

Jun 7, 19:57 UTC
Update - Our engineering team is still investigating the issue. We will provide updates as they become available.

Next Update: Within 60 minutes

Jun 7, 19:43 UTC
Investigating - We are currently experiencing inbound mail delays on Cluster A. Our engineering team is investigating the issue.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.