Category: Announcements

General announcements

Configuration Settings Change Delays

Aug 14, 13:49 UTCResolved – This incident has been resolved.Aug 14, 13:41 UTCMonitoring – A fix has been implemented and we are monitoring the results.Aug 14, 13:34 UTCInvestigating – Cloudflare is experiencing delays in updating customer settings.We a…

Enterprise Plan Subscription issue

Aug 14, 13:01 UTCResolved – This incident has been resolved.Aug 14, 12:39 UTCIdentified – We have identified the zones affected and are actively working on restoring these zones to the appropriate level of service.Aug 14, 12:14 UTCInvestigating – Cloud…

Support Helpdesk and Chat Availability Issues

Aug 14, 12:18 UTCResolved – This incident has been resolved.Aug 14, 12:00 UTCMonitoring – A fix has been implemented and we are monitoring the results.Aug 14, 11:49 UTCInvestigating – Our helpdesk is currently experiencing issues, and as such customers…

Regional Network Connectivity issues

Aug 13, 17:42 UTCResolved – This incident has been resolved.Aug 13, 17:21 UTCMonitoring – Users may be encountering connectivity issues to our Dallas colocation via certain internet service providers

SSL cert issuance delayed for Universal SSL, Dedicated Certificates, SSL for SaaS and Advanced Certificate Manager

Aug 13, 17:01 UTCResolved – This incident has been resolved.Aug 13, 15:22 UTCUpdate – We are continuing to process the backlog of certificate orders. We will continue monitoring until the backlog of certificate orders clears.Aug 13, 14:20 UTCUpdate – T…