Errors When Using SendGrid API and making DNS request to api.sendgrid.com

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Aug 30, 19:44 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.

Aug 30, 19:19 PDT
Monitoring - Our engineers have been monitoring system performance and it appears to be operational now. We will provide another update in 30 minutes or as soon as more information becomes available.

Aug 30, 18:14 PDT
Investigating - Starting around 5:15 PM PT on August 30th, our engineers began investigating an issue with errors being reported when using api.sendgrid.com. Some users may experience timeouts and server errors when connecting to SendGrid API or using the user interface via app.sendgrid.com. We will provide another update in an hour or as soon as more information becomes available.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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