[GRA5/7/9/11][Public Cloud] – Rack G265A08

Original incident notification from OVH Data Center

Affected Service: [GRA5/7/9/11][Public Cloud] - Rack G265A08

Jun 29, 03:04 UTC
Resolved - Start time : 28/06/2024 15:12 UTC
End time : 29/06/2024 02:55 UTC
Service impact : Some hosts in rack G265A08 are temporarily unavailable
Root cause : It was due to a cooling system issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 28, 23:31 UTC
Update - We are continuing to work on a fix for this issue.

Jun 28, 17:09 UTC
Identified - Our technical teams identified the cause of the incident and are currently working to solve the issue.

Jun 28, 16:34 UTC
Investigating - Start time : 28/06/2024 15:12 UTC
Service impact : Some hosts in rack G265A08 are temporarily unavailable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

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