Marketing Web Pages Fail to Load

Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Sep 14, 12:03 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with web pages has been resolved. All services are now operating normally at this time.

Sep 14, 11:34 PDT
Monitoring - The third party has implemented a fix and we are currently monitoring to ensure all pages are now resolving as expected.

Sep 14, 11:34 PDT
Identified - The third party has implemented a fix and we are currently monitoring to ensure all pages are now resolving as expected.

Sep 14, 11:27 PDT
Investigating - Starting around 11 AM PT on September 14th 2023, our engineers began investigating an issue in which certain web pages fail to load. This is due to a third party outage. Although the web console interface when logging into a SendGrid account is not impacted, some documentation pages external to this may result in a 503 error at this time. This does not impact mail send. We will provide an update in an hour or as soon as more information is available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.