Unable to load list details – 500 Internal Server Errors

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jan 11, 03:31 PST
Resolved - From 11.24PM PST 1/10/2023 to 1:31AM PT 1/11/2023, we experienced an issue with Legacy Marketing Contacts.
Customers may have received the error message - Unable to load list details, which affected adding of contact lists/segments to the legacy marketing campaigns.
This issue has been mitigated and resolved. All services are now operating normally at this time.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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