500 Errors on API endpoints

Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jan 26, 17:06 PST
Resolved - Our engineers have monitored the fix and confirmed the issue with a number of our API endpoints returning 500 errors has been resolved. All services are now operating normally at this time.

Jan 26, 16:34 PST
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

Jan 26, 16:22 PST
Update - We are continuing to work on a fix for this issue.

Jan 26, 16:20 PST
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.

Jan 26, 16:14 PST
Update - We are continuing to investigate this issue.

Jan 26, 16:13 PST
Update - We are continuing to investigate this issue.

Jan 26, 16:02 PST
Investigating - Starting at 3:41 PM PST on January 26th, our engineers began investigating an issue with a number of our API endpoints returning 500 errors. Users may experience 500 errors when reaching our API endpoints. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.