.africa Registry Connections

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: .africa Registry Connections

Dec 10, 21:10 UTC
Resolved - We are no longer experiencing issues with registry connections after a hotfix was deployed.

Incident Start: 17:48 UTC
Incident End: 21:09 UTC

Dec 10, 20:25 UTC
Identified - The registry connection is down due to a configuration change at the registry end which was part of their maintenance. We are working on implementing the configuration change on our end to restore the connection.

Updates will be provided as soon as possible

Dec 10, 17:48 UTC
Investigating - We are currently having connection issues with the ZACRafrica registry. The registry might be experiencing a temporary outage or undergoing maintenance. Our engineering team is investigating and will update as soon as we hear back from the registry.

This affects registrations, renewals, and management of .africa domains. Existing domains will continue to resolve normally.

For a list of affected TLDs, please see: http://opensrs.help/chart

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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