[ALL][Public Cloud] Delivery of managed nodes in cluster with vRack/GatewayIP

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [ALL][Public Cloud] Delivery of managed nodes in cluster with vRack/GatewayIP

Sep 27, 19:58 UTC
Resolved - Start time : 27/09/2023 18:00 UTC
Start time : 27/09/2023 19:54 UTC
Service status: The situation is back to normal, the service is running nominally.

Sep 27, 19:45 UTC
Identified - The issue has been identified and a fix is being implemented.

Sep 27, 19:45 UTC
Investigating - Start time : 27/09/2023 18:00 UTC
Service impact : New managed nodes are delivered but can't join cluster with vrack configuration enabled and a GatewayIP set on the Openstack Subnet.
Root cause : Miss-configuration of the network interfaces related to a maintenance done earlier in the day.
Ongoing actions : Rollback in progress



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