Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: API/Control Panel failures
Jul 12, 14:01 UTC
Resolved - Our engineering teams have recovered services for both SRS and HRS environments. We will be conducting a full investigation to identify a root cause. This incident is now closed.
Incident Start Time: 07-12-2021 10:20:00 UTC
Incident End Time:07-12-2021 13:40:00
Total Duration: 3 hours and 20 minutes
Jul 12, 13:11 UTC
Update - We are continuing to investigate this issue.
Jul 12, 13:04 UTC
Investigating - We are currently experiencing issues with connection failures to the API and RCP, our engineering teams have been engaged to investigate. Resellers and HRS customers may experience difficulties with registrations/renewals/transfers.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.