ARI registry connection

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: ARI registry connection

Feb 21, 01:56 UTC
Resolved - Our engineering team was able to identify an out-of-date configuration, corrected it and restarted the service to pick up a new configuration. All connections to the ARI registry have been restored at the moment.

Incident Start Time: 02-20-2021 22:03:00 UTC
Incident End Time:02-21-2021 01:34:00 UTC
Total Duration:3 hour and 31 minutes

Feb 21, 01:29 UTC
Update - The registry has confirmed that they are not experiencing any issues at their end. We have engaged our engineering team to further investigate the issue.

Feb 21, 00:04 UTC
Update - We are currently experiencing an issue preventing new orders for .ARI registrations. We are investigating further with the registry and will provide updates as they become available.

Feb 20, 23:40 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.

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