Authentication Issues

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 13, 21:30 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with authentication and now resolved as of 9:52pm MDT. All services are now operating normally at this time.

Jul 13, 20:52 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Authentication issues have subsided. We will provide another update in an hour or as soon as more information becomes available.

Jul 13, 20:44 PDT
Investigating - Starting around 9:10pm MDT engineers discovered issues with anything requiring authentication. We will provide updates in the next hour or sooner as they become available.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

Leave a Reply

Your email address will not be published. Required fields are marked *