Azure SendGrid Login Failures

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

May 6, 13:02 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. Expected Azure portal login behavior is now operating normally at this time.

May 6, 12:38 PDT
Monitoring - Our engineers have implemented a fix and are monitoring the Azure portal login success. We will provide another update in an hour or as soon as more information becomes available.

May 6, 12:03 PDT
Update - Our engineers are continuing to investigate the login issues via the Azure portal for SendGrid Azure account users. We will provide another update in an hour or as soon as more information becomes available.

May 6, 11:03 PDT
Investigating - Beginning around 12:00AM PT Thursday, we began to receive login failure reports for Azure-created SendGrid account users attempting to log in via the Azure portal specifically. At this time, our engineering team is investigating these login failures. Logging into the SendGrid website directly using your SendGrid account's credentials will allow for access into your account until this issue is resolved. This issue has not impacted mail send. We will provide updates in the next hour or sooner as they become available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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