[BHS1][Storage] – Ceph incident notification

Original incident notification from OVH Data Center

Affected Service: [BHS1][Storage] - Ceph incident notification

Oct 10, 02:50 UTC
Resolved - We are pleased to inform you that the incident affecting our Storage has been resolved.

Start time : 10/10/2025 01:53 UTC
End time : 10/10/2025 02:28 UTC
Impacted Service(s) : Ceph cluster has temporary latency.
Customers Impact : Some customers may have experienced difficulties accessing the Ceph cluster.
Root Cause : A service disruption occurred due to an unexpected software malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 10, 02:23 UTC
Investigating - We are currently experiencing an event affecting our Storage offer.

Start time : 10/10/2025 01:53 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

For a live view and overall network health, visit our system status page

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.