[BHS][Databases] – MongoDB

Original incident notification from OVH Data Center

Affected Service: [BHS][Databases] - MongoDB

Mar 27, 08:56 UTC
Resolved - Start time : 24/03/2023 11:30 UTC
End Time : 27/03/2023 08:50 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Mar 24, 19:22 UTC
Monitoring - Our technical teams have set up a temporary solution.
The services are operational.
We will work on a permanent fix next week.

Mar 24, 13:20 UTC
Identified - Root cause : Software issue
Ongoing actions : Our technical teams are currently working to solve the problem.

Mar 24, 12:29 UTC
Investigating - Start time : 24/03/2023 11:30 UTC
Service impact : Actions like ordering, deleting, editing on Mongodb service are temporarily unavailable.
Existing services are still running properly.
Ongoing actions : Investigating

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