CentralNIC registry connection

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: CentralNIC registry connection

Aug 6, 00:12 UTC
Resolved - All connections to CentralNIC have been resolved and there should not have any negative customer impact at the moment.
The registry have confirmed these issues at their end.

Incident Start Time: 08-05-2020 7:37:00 UTC
Incident End Time:08-06-2020 18:36:00 UTC
Total Duration:10 hours and 59 minutes

Aug 5, 11:33 UTC
Update - We are currently experiencing connection issues CentralNIC TLDs and have reached out to the registry to get the details. This will affect domain registrations, but Availability Checks are unaffected.

Clients will get "Read time out" errors while trying to register a domain with CentralNIC. However, lookups are still working fine.

For a list of affected TLD's, please look at the technical provider in the following spreadsheet:
http://opensrs.help/chart

Aug 5, 10:38 UTC
Investigating - Connection issues to the registry

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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