Cloudflare Billing Issues

CloudFlare Partners Original incident notification from Cloudflare
CloudFlare can be integrated into all of our services, due to this integration reviewing all incidents and maintenances are an important part of troubleshooting, adding an additional layer or protection and complexity.

Jan 20, 13:11 UTC
Resolved - This incident has been resolved.

Jan 20, 13:01 UTC
Update - Cloudflare has resolved the issue affecting the ordering platform. At this time transactions should be processing normally for existing customers and new customer signups.

Jan 20, 12:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jan 20, 12:50 UTC
Identified - Cloudflare has identified the issue and we are actively restoring service. At this point, most customers should be able to process transactions normally.

Jan 20, 08:30 UTC
Investigating - Cloudflare is experiencing problems in processing changes through our billing subscription services. Customers might experience errors when adding, editing or removing subscriptions or plan levels. All other services are operating normally.

We will provide an update once billing subscription services return to normal.

Interested in activating CloudFlare as part of your service with us? Read about our long standing partnership as a CloudFlare Optimized Hosting Partner.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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