Cluster A: Email issues

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A: Email issues

Sep 6, 06:26 UTC
Resolved - The identified issue has now been resolved, and mail services are operating as expected once more.

Incident Start Time: 09-06-2021 04:44:00 UTC
Incident End Time: 09-06-2021 05:30:00 UTC
Total Duration: 46 minutes

Sep 6, 05:27 UTC
Identified - We have now identified the issue preventing logins for this set of customer accounts, and taken steps to restore account access. We are working to resolve the underlying issue and will post updates as we do so.

Sep 6, 05:14 UTC
Investigating - We are currently investigating a login issue for a small set of customers on Cluster A. We will post updates on this as they are available.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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