Cluster A – Inbound Delays

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Inbound Delays

Jul 8, 17:28 UTC
Resolved - Our engineering team has correctly identified the cause of the delays to be attributed to a recent update made to the hosted email system. The changes were reverted and after monitoring the result we see message delivery back to normal performance.

Incident Start Time: 07-08-2021 15:57:00
Incident End Time:07-08-2021 16:23:00
Total Duration:26 minutes

Jul 8, 16:50 UTC
Identified - Our Engineering team has identified that this issue was caused due to a system change. They have rolled back the change to its previous state and are currently monitoring to confirm recoveries.

Jul 8, 16:04 UTC
Investigating - We are currently experiencing inbound mail delays on Cluster A. Our engineering team is investigating the issue.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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