Cluster A – Inbound Delays

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Inbound Delays

Aug 1, 18:18 UTC
Resolved - We are happy to report that our backlog has finally cleared as of the following times:

Incident Start Time: 08-01-2023 14:56:00
Incident End Time:08-01-2023 18:10:00
Total Duration: 3 hours, 14 minutes

This incident is now resolved.

Aug 1, 17:04 UTC
Identified - Our hosted email team has found the error causing delays. At this time the issue has been resolved and we are awaiting for the queue backlog to clear. We will continue to update as we go. Thank you for your patience.

Aug 1, 16:46 UTC
Update - Our Engineering team continues their work to resolve the delays with receiving emails.

Aug 1, 15:37 UTC
Investigating - We are currently experiencing inbound mail delays on Cluster A. Our engineering team is investigating the issue.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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