Cluster A – Outbound Mail and webmail login

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Outbound Mail and webmail login

Nov 2, 18:48 UTC
Resolved - Engineers were able to restart services, cluster A outbound and webmail are fully recovered.

Incident Start Time: 11-02-2021 18:22:00
Incident Start Time:11-02-2021 18:35:00
Total Duration: 13 minutes

Nov 2, 18:35 UTC
Investigating - Some users may experience issues with outbound mail on Cluster A. Our engineering team is investigating the issue.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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