Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Cluster A Sending Issue
Oct 19, 18:52 UTC
Resolved - Our engineering team has resolved the matter and we are no longer reporting errors with sending mail.
Start Time: 17:32 PM UTC
Completed Time: 18:44 PM UTC
Total Duration: 1 hour and 12 minutes
Oct 19, 18:19 UTC
Investigating - We are experiencing a degradation in service for Hosted Email customers on cluster A. Users may experience issues with sending with error "SMTP Error (554)". Our Engineering team has been engaged and they are currently investigating the issue.
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