Cluster A sending/receiving issue

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A sending/receiving issue

Jun 13, 15:26 UTC
Resolved - We have implemented a fix to clear the backlog of queued emails and services have now returned to operational status.

Incident Start Time: 06-13-2022 13:00:00
Incident End Time:06-13-2022 15:19:00

Total Duration:2 hours and 19 minutes

Jun 13, 14:50 UTC
Update - We are continuing to work through the backlog of incoming communications. We will provide further updates as they become available.

Jun 13, 13:58 UTC
Investigating - We are currently experiencing an incident that is impacting Cluster A users. (Inbound Mail, Webmail). Our engineers have been engaged and have determined that all inbound communications are affected; however, outbound communications are unaffected. We are continuing to investigate.

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