Cluster A Webmail Filter Settings Connection Error

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A Webmail Filter Settings Connection Error

Sep 12, 20:32 UTC
Resolved - Users can now manage their filter settings. This incident is considered resolved.

Incident Start Time: 09-12-2022 18:00:00 UTC
Incident End Time:09-12-2022 20:18:00 UTC
Total Duration: 2 hours 18 mins

Sep 12, 18:39 UTC
Update - We are continuing to investigate this issue.

Sep 12, 18:39 UTC
Update - We are currently investigating an error specific to the webmail filter settings dropping connection. This error does not impact stability of inbound or outbound email

Sep 12, 18:37 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

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