Cluster A – Webmail Login

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Webmail Login

Oct 19, 15:22 UTC
Resolved - Services have recovered on their own. This incident is resolved.

Incident Start Time: 10-19-2021 15:04:00 UTC
Incident End Time: 10-19-2021 15:18:00 UTC
Total Duration: 14 mins

Oct 19, 15:16 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. Our engineering team has been engaged.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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