Cluster A – Webmail Login

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Webmail Login

Sep 1, 15:59 UTC
Resolved - Our engineering team has resolved the issues causing instability in the affected mailstore. Services are fully operational.

Incident Start Time: 09-01-2020 02:12:00 PM UTC
Incident End Time: 09-01-2020 03:26:00 PM UTC

Sep 1, 15:29 UTC
Monitoring - Our operations team has identified the cause of the login failures, service is operational, however, we will continue to monitor until we have the all-clear.

Sep 1, 14:29 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. Our engineering team has been engaged.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.