Cluster A – Webmail Login

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster A - Webmail Login

Nov 2, 20:17 UTC
Resolved - Services are restored once again, our engineers will be conducting a full investigation and we will provide a full post mortem at a later date once they we have completed the investigation.

Incident Start Time: 11-02-2021 15:40:00
Incident Start Time:11-02-2021 15:57:00
Total Duration: 17 minutes

Nov 2, 19:57 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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