Cluster B – all email services

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B - all email services

Jun 24, 15:52 UTC
Resolved - Our operations team has determined the cause of service interruption was a DDoS attack. Services continue to be stable.

Incident Start Time: 06-24-2021 14:56:00
Incident End Time:06-24-2021 15:21:00
Total Duration:25 minutes

Jun 24, 15:38 UTC
Monitoring - We are continuing to monitor the situation and services are operating normally.

Jun 24, 15:30 UTC
Identified - Our engineering team has found the cause of the issue and services are recovering back to normal. We will provide more details in the incident report.

Jun 24, 15:22 UTC
Investigating - Our engineering team is currently investigating an issue impacting users on cluster B. Users may experience issues logging into webmail or loading the page. We will provide more updates as they become available.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.