Cluster B – Delayed inbound mail

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B - Delayed inbound mail

Jan 20, 20:26 UTC
Resolved - This issue is now resolved. Users should no longer experience any delays with their email.

Incident Start Time: 01-20-2021 - 19:02:00 UTC
Incident End Time: 01-20-2021 - 20:11:00 UTC
Total Duration: 1 hour 9 minutes

Jan 20, 20:16 UTC
Monitoring - A fix has been implemented to assist with the delayed mail we were experiencing. By increasing some of our backend nodes, users should no longer experience any delayed mail.

We will continue to monitor the situation to ensure services are fully restored.

Next Update: Within 60 mins

Jan 20, 19:27 UTC
Investigating - We are currently investigating an issue where some users on Cluster B may experience delayed inbound mail. Our teams are looking into it and we will provide updates as soon as they are available.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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