Cluster B Email Access

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B Email Access

Aug 12, 01:24 UTC
Resolved - This issue is now considered resolved. Our Hosted Email team deployed fixes to mitigate unusual Hosted Email traffic and restore service back to normal.

Incident Start Time: 08-11-2023 17:58:00
Incident End Time:08-11-2023 19:29:00

Total Duration:1 hour 30 minutes

Aug 12, 00:25 UTC
Monitoring - Our services have recovered for now, and we will continue to monitor the situation as it progresses.

Aug 11, 23:37 UTC
Update - Our engineering team has deployed a fix, and email services are recovering. We continue to monitor the situation at this time.

Aug 11, 23:04 UTC
Update - Our team continues to investigate this issue at this time.

Aug 11, 22:23 UTC
Investigating - We are investigating an issue preventing users on Cluster B from logging into Webmail. IMAP and POP services may also be affected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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