Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Cluster B - Email issues
Jul 8, 00:05 UTC
Resolved - All services are functioning correctly without any interruptions.
Incident Start Time: 07-07-2021 21:57:00 UTC
Incident End Time: 07-07-2021 23:20:00 UTC
Total Duration:1 Hour and 23 minutes
Jul 7, 23:44 UTC
Monitoring - Our Engineering team has identified that this issue was caused due to a system change performed today. They have rolled back the change to its previous state. We are now monitoring to confirm recovery.
Jul 7, 22:18 UTC
Investigating - Our email team is currently investigating an issue impacting cluster B users. Users may experience delayed inbound emails. Some users may experience intermittent outbound failures. We will provide more updates as they become available.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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