Cluster B Hosted Email Issue (Imap, Webmail)

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B Hosted Email Issue (Imap, Webmail)

Aug 26, 23:10 UTC
Resolved - The service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!

Incident Start Time: 08-26-2022 21:29:00 UTC
Incident End Time: 08-26-2022 22:30:00 UTC

Total Duration:1hr, 1 min

Aug 26, 22:29 UTC
Identified - Our engineers have identified the cause, applied a fix and are now monitoring the recovery. We will provide another update shortly.

Aug 26, 22:00 UTC
Update - Our engineers are investigating an issue that is impacting Cluster B. Customers may not be able to access their mailboxes or webmail. We will provide further updates as they become available.

Aug 26, 21:53 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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