Cluster B – Inbound/outbound Delays

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B - Inbound/outbound Delays

May 19, 18:36 UTC
Resolved - Our hosted email engineering team has restarted services with overloaded connections. We have now stabilized cluster B mail flow, this incident is now considered resolved.

Incident Start Time: 05-19-2022 16:38:00
Incident End Time:05-19-2022 17:55:00
Total Duration:1 hour 17 mins

May 19, 17:24 UTC
Investigating - We are currently experiencing an incident that is impacting Hostedemail, (Prod B, Inbound/Outbound Mail). A subset of customers on prod B are experiencing inbound delays. HostedEmail Engineering along with the Network Engineering team are already investigating the root cause.

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