Cluster B – Login Issues

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Cluster B - Login Issues

Apr 7, 19:35 UTC
Resolved - Email service has been restored for the impacted cluster B users. This incident has been resolved.

Incident Start Time: 04-07-2023 18:44:00 UTC
Incident End Time: 04-07-2023 19:25:00 UTC
Total Duration: 41 minutes

Apr 7, 19:28 UTC
Investigating - We are investigating an issue preventing some users on Cluster B from logging in via Webmail/IMAP/POP. Our engineering team has been engaged.

We will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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