Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Cluster B Login issues
Oct 5, 20:53 UTC
Resolved - All the services have recovered successfully and customers will be able to log in to Webmail.
Incident Start Time: 10-05-2021 20:00:00
Incident End Time:10-05-2021 20:32:00
Total Duration:32 minutes
Oct 5, 20:31 UTC
Investigating - We are experiencing a degradation in service for Hosted Email customers on cluster B( Inbound/Outbound Mail, IMAP, POP). Our Engineering team has been engaged and they are currently investigating the issue.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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