Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Cluster B - Webmail Login
Nov 19, 20:54 UTC
Resolved - All the services have been restored successfully. We will be conducting a full investigation into the root cause and publishing more details once complete.
Incident Start Time: 11-19-2020 20:08:00 UTC
Incident Start Time: 11-19-2020 20:34:00 UTC
Total Duration: 26 minutes
Nov 19, 20:24 UTC
Investigating - We are investigating an issue preventing some users on Cluster B from logging into Webmail. Our engineering team has been engaged.
We will provide an update once we have additional information.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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