Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: .COM - Domain Availability Lookups returning incorrect data
Oct 1, 17:32 UTC
Resolved - Our engineering team has resolved the issue.
Incident Start Time: 09-28-2020 17:54:00 UTC
Incident End Time: 10-01-2020 17:13:00 UTC
Total Duration: 2 days 23 hours and 19 minutes
Oct 1, 17:11 UTC
Identified - We have identified an issue with Domain Availability lookups for .COM domains. This is impacting the reseller control panel only, API can set no_cache to 1 and return results successfully. Engineers are working to mitigate the issue.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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