Connection issues with the ZACR registry

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Connection issues with the ZACR registry

Apr 19, 10:31 UTC
Resolved - Our connections with the registry have been restored. The registry had experienced a load balancer issue which has now been resolved.

Incident Start Time: 04-18-2023 10:37:00 UTC
Incident End Time:04-19-2023 10:10:00 UTC
Total Duration:23 hours, 33 minutes.

Apr 18, 10:07 UTC
Investigating - We are currently experiencing an incident that is impacting Domains. We are experiencing connection issues with the ZACR registry. We have reached out to the registry to determine the root cause of the outage.
We will provide an update once we know more.

Customers may not be able to register/renew or manage ZACR domains such as .durban.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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