Customers Unable To Add Email Activity 30 Day Add-On

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Oct 4, 11:35 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with applying the 30 day Email Activity add-on has been resolved. All services are now operating normally and customers can successfully add this feature at this time.

Oct 4, 11:19 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Oct 4, 11:02 PDT
Identified - Starting around 10:30am PT on October 4th, our engineers began investigating an issue with the Email Activity 30 day add-on. Customers may have experienced issues adding the 30 day Email Activity add-on feature. Engineers have implemented a fix at this time and We will provide another update in an hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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