.DE Registration Failures

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: .DE Registration Failures

Aug 25, 00:28 UTC
Resolved - Setting the incident to 'resolved'. Thanks for sitting through this one!

Incident Start Time: 08-23-2022 22:00:00 UTC
Incident End Time: 08-24-2022 19:23:00 UTC

Total Duration: 21 hours, 23 minutes

Aug 24, 19:31 UTC
Update - We have now implemented a workaround for Registrations, transfers and contact updates. Resellers should no longer experience any issues with the aforementioned actions. We are continuing to investigate the root cause. We will post updates once we have more information to share.

Aug 24, 18:42 UTC
Update - Our registrar partners at EPAG have applied a hotfix to allow registrations to go through again, however contact updates and transfers may result in failure still.

We have engaged the registry for further assistance.

Aug 24, 17:56 UTC
Update - Based on the investigation by our dev team the issue appears to reside with our ccTLD partner (Ascio). Their devs have been engaged to investigate further.

Aug 24, 16:25 UTC
Investigating - Our devs are investigating an issue with .DE registrations failing. Further updates will be provided.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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