Original incident notification from OVH Data Center
Affected Service: [DE1][APIs] - Management
Aug 31, 22:44 UTC
Resolved - Start time : 31/08/2023 20:30 UTC
End time : 31/08/2023 22:41 UTC
Service status: Our technical teams resolved the issue. All impacted services are now operational.
Root cause : It was due to a malfunction on a hardware.
Aug 31, 21:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 31, 21:52 UTC
Investigating - Start time : 31/08/2023 20:30 UTC
Service impact : All the tasks and the APIs are unreachable on this region. The management of the customers is unreachable. The production is not impacted.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
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