[DE1][Public Cloud] – Compute Instance

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [DE1][Public Cloud] - Compute Instance

Dec 26, 14:50 UTC
Resolved - Start time : 25/12/2023 14:30 UTC
End time : 26/12/2023 14:39 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on the sofware IRONIC.

Dec 25, 22:31 UTC
Update - We are continuing to investigate this issue.

Dec 25, 19:16 UTC
Update - Our team continues to work to resolve the issue.

Dec 25, 16:18 UTC
Investigating - Start time : 25/12/2023 14:30 UTC
Service impact : Customer cannot create instance type bm-s1, bm-m1 or bm-l1.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

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