Delay in Global Stats

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Sep 20, 09:18 PDT
Resolved - Our engineers have monitored the fix and confirmed the delay in Global Statistics has been resolved. All services are now operating normally at this time.

Sep 20, 08:27 PDT
Monitoring - Our engineers have implemented a fix for the issue affecting the delays in Global Statistics and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Sep 20, 07:19 PDT
Identified - Our engineers have identified the issue affecting the delays in Global Statistics and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.

Sep 20, 07:04 PDT
Investigating - At around 6:30 am PST on Monday, September 20th our engineers began investigating a delay in Global Statistics within the UI and API. Impacted customers will experience a delay in retrieving Global Statistics within the UI and via API calls. We will provide another update as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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